Your One-Stop UK Print and Design Service!
FAQ
Frequently asked questions
Yes! Every print order includes a free basic design service. That means we’ll create or adjust your artwork at no extra cost — perfect if you don’t have a design ready. Complex layouts such as menus or large-format artwork may require a small design fee, but we’ll always confirm this upfront.
It’s simple:
Choose your product and customise options.
Upload your artwork — or request our free design service.
Approve your design proof.
We print and deliver your order.
Nothing goes to print until you’ve approved your artwork.
Standard delivery usually takes 3–5 working days after you approve your artwork.
Need it faster? Contact us and we’ll try to help with a rush order.
Yes, we deliver across the whole UK, with free delivery on order over £50 for UK mainland only.
Extra charges may apply for remote areas or offshore locations.
We accept Debit, Credit, and Apple Pay payments securely online. All transactions are processed through trusted UK payment gateways.
That’s absolutely fine!
Upload your design file in PDF or JPG format during checkout.
We’ll check it for print readiness (size, bleed, and resolution) before printing.
Yes. You’ll always receive a digital proof to review.
We only start printing after you give your final approval.
If your order hasn’t entered production, we can cancel it.
If design work has started, a small £2 cancellation fee applies.
Once printing begins, cancellations aren’t possible as everything is custom-made.
If you receive a defective or misprinted item, contact us within 7 days. We’ll happily arrange a free reprint or refund after verifying the issue. We’re not liable for errors in approved artwork or minor colour variations.
No problem! Message us through the Contact page or WhatsApp — we’ll create a tailored quote with the best possible pricing.
We’re happy to answer questions and guide you - but we only begin actual design work after your order is placed and payment is completed.
Once confirmed, our designers will start working on your artwork and send you a proof for approval.
You can reach us anytime through our Contact page or message us on WhatsApp — we’re always happy to help.